The Fitbit is an excellent tool for tracking your step count and keeping tabs on how active you are throughout the day. However, you probably don’t use it to its full potential if you’re like most users. Instead, you might be using Fitbit to track your sleep habits, and if that’s the case, you will experience frustration with your Fitbit tracker due to Bluetooth connectivity issues and many more factors.
10 Reasons Why Fitbits May Fail to Track Sleep
Fitbits are designed to track steps taken throughout the day and how many calories you burn. With that being said, several factors cause Fitbits to lose connection with your smartphone or PC device and stop recording your sleep data.
Therefore, if yours stops tracking after a certain point overnight, there’s a good chance one of these factors could be affecting it:
1. Your Fitbit is Outdated
If you have an older model of Fitbit, there’s a chance that it’s not as advanced as newer trackers. As such, it may not be able to communicate with your phone or PC properly. So, if you have an old Fitbit, try updating the Fitbit app to see if that resolves the issue.
Go to your app store of choice, scroll down until you find ‘Fitbit,’ and then click on the icon to download the latest version of the Fitbit app. If this doesn’t solve your problem, your next stop should be contacting Fitbit support.
2. Bluetooth Connection Issues
If you pair your Fitbit with your phone or PC while in the same room, you might experience Bluetooth connectivity issues. These issues could cause your tracker to stop recording sleep data because your tracker and phone/PC can’t properly communicate.
If your phone or Pc is in the same room as your tracker, try moving them away from each other. If that doesn’t work, try deactivating your Bluetooth on your phone or PC if it’s enabled. If that doesn’t work for you, try restarting your phone and PC.
3. Fitbit Software Needs Update
Your Fitbit might be experiencing issues if the Fitbit app needs an update. Therefore, if your tracker doesn’t have any sleep data, it’s likely that your Fitbit is experiencing some software issues.
It could be a minor thing like updating the app that needs to be installed on your phone or PC or something more serious, such as a hardware issue.
4. Fitbit Operating System Reset
Your Fitbit might be experiencing issues if the Fitbit app cannot properly communicate with your tracker’s OS. If the app tells you that your tracker is not recording any data, something is likely wrong with your OS. It could be a minor issue like the settings on your OS.
To rest your OS, you’ll need to reset your tracker. For example, if you have a wristband, you can unplug it, hold down the button for five seconds, and plug it back in.
Next, follow the steps on your tracker’s user manual to get into the menu, and you’ll need to reset your OS by turning off your tracker.
5. Connectivity Between Watch and Tracker
Using your Fitbit in a location experiencing poor WI-FI or cell tower signal could cause issues with your tracker’s connection. Unfortunately, if you’re not experiencing any issues while tracking in one location, the WI-FI or cellular signal at your current location is likely the problem.
If the connectivity between the Fitbit watch and your tracker is acceptable in one location but not in another, you should look into moving to a different location.
6. Fitbit Is Out of Battery
If you happen to charge your Fitbit at night, but you’re not able to find it the following day, your Fitbit is most likely missing. You’ll need to charge your Fitbit again, and if you happen to have a spare battery or a friend who has a charger, you can swap batteries to see if that resolves the issue.
To swap batteries, you’ll need to remove your tracker from any brands or hold it upside down with the watch facing down. Please remove the battery and reinstate it with the charged one.
7. There’s Something in the Room with Which Your Fitbit Cannot Communicate
A few things cause your Fitbit to lose connection with your phone or PC. For example, if there’s a strong electromagnetic field in the room, your Fitbit could lose connection with the transmitter because it can’t communicate appropriately inside the field.
Unfortunately, you can’t always tell what caused an electromagnetic field to develop, but it’s something to look into when you notice that your data is missing.
8. Your Phone Has Been Paired with Fitbit and Then Unpaired
If your phone was paired with your Fitbit and then unpaired, your phone could be preventing your Fitbit from communicating with it. For instance, if you want to unpair your phone from your Fitbit but your phone is already unpaired, you can’t do it.
Unfortunately, you can’t always tell what caused an unpairing to occur.
9. A Third-Party Application Has Stopped Working Properly
Your Fitbit might be experiencing issues if a third-party application prevents it from communicating correctly with the tracker. It could be a software glitch on the third-party application.
You’ll need to try uninstalling the third-party application to resolve the issue.
Go to the phone or PC settings menu, and find the application you wish to uninstall. Once you’ve located the application, you’ll need to uninstall it by pressing the ‘X’ button or ‘delete’ button.
10. Your Fitbit May Be Overheating
It’s important to note that if your Fitbit is getting too hot, it could be experiencing the issues mentioned above. If your Fitbit starts to feel hot when you touch it, ensure to take it off and let it cool.
Try recording new data after that. If that doesn’t work, you’ll want to contact Fitbit support and tell them what happened.
Tips to Ensure Your Fitbit Tracks Your Sleep Efficiently
Generally, many people forget to charge the Fitbit. If your Fitbit goes a few days without charge, it prevents your tracker from communicating with the phone or PC.
It causes inaccurate data, which is frustrating. Ensure to charge the Fitbit throughout the day constantly. It helps avoid any issues when a Fitbit isn’t being charged.